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  1. digitec connect Helpcenter
  2. Troubleshooting
  3. Instructions and support

Instructions and support

  • How can I delete my customer data?
  • I’m having problems uploading my photo. What should I do?
  • Is Mobile ID supported?
  • My subscription isn’t working. What can I do?
  • SIM card not recognised
  • Where can I find my PIN/PUK?
  • Block SIM card
  • Why has my mobile browsing speed been throttled?
  • How can I report websites with illegal content?